CASE STUDY MRKG 2374 Marketing Case Studies Ebay 3/10/2012 mold the Issue: The problems with disappointed buyers complaining about issues with transaction, refunds, transportation and guest service. History & Background: Ebay was founded in capital of South Dakota Omidyars San Jose biography room back in family 1995. In kinfolk of 1998 eBay has its initial public stock offering. In July of 2000, a gram baseball card sold for 1.2 million dollars. This was the highest paying auction in eBays history up until that point. In May of 2001 eBay single-minded to ban the sale of any item related to iniquity including letters from murders, crime scene memorabilia, and seats to view executions. The Website Half.com was bought by eBay in 2000 and fully integrated into eBays web community in 2001. In October of 2002 eBay acquired Paypal Inc. for 1.5 billion dollars. Paypal is the preferred way of making payments for eBay auctions and is increment in popularity for o ther Internet uses. By the year 2004 eBay had relieve one and only(a)self 3.3 billion dollars in revenue. Over 135 million hoi polloi worldwide use eBay. Strengths: largest electronic auction website (leader of online auctions), no reason in online auction field, good customer relationship management, innovations.
Weaknesses: scientific developments, only online service, shipping. Opportunity: expansion globally, new markets, usage of internet. Threats: consumer confidence, competition(in online graze not in online auction), economical downturn worldwide. SWOT depth psychology: Currently, al l online businesses need technological devel! opment, which consumers are waiting from them either. It go away bring ebay more confidence of consumers. Using its repute Ebay house jump into developing global market that leave behind development annual revenue of the company. Competition is important spirit for Ebay, where rivalrous advantaged online companies as Amazon.com, Yahoo, Bitz, etc. play significant office staff in this field. Economic downturn can be one of...If you ask to get a full essay, order it on our website: BestEssayCheap.com
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