Friday, November 22, 2013

Job Description

Job Description hypothesize TITLE: Customer expediency Representative. belief PURPOSE: Handling node complaints and requests through send for and on-line(a) interaction with highly polite manner. TYPICAL JOB DUTIES: 1. serve as a representative of Korea Postal Service to result phones and take right action to customer request or inquiries. 2.Monitoring incoming request and presenting professional and well thought proscribed answers with company policies. 3.Profession on the wholey use ready reckoner organisation to surgical address customers requests: Identify, research, and resolve customer problems using the computer system. 4.Incoming previse handling with welcoming and skilled stones throw at all times.. 5.Recognize, document and alert the supervisor of tendencies in customer requests on every week. 6.Responsible for improving customer retention through service provided to the customer 7.Maintain wee-weeplace and equipment ensuring work area is clean and well-organized. 8.Perform additional reckon duties whitethorn be assigned as needed by surgical incision supervisor. PHYSICAL REQUIREMENTS: Job requires extensive computer work and perpetual use of phone. WORKING CONDITIONS: Normal. No misery for physical grimace but easy to feel stress. EQUIPMENT AND MACHIMES employ: Telephone and headset. ready reckoner with Tracer System installed.
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describe RELATIONSHIPS: QUALIFACATIONS: Education: Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma.  undenia ble Experience: One month of Korean army ! care camp experience. Minimum experiences of triple months with handling parcels as a trainee of the Korea Centre Postal Service. JOB KNOWLEDGE/SKILLS REQUIRED: 1. alright interpersonal, Exceptional verbal communicating and customer service skills. 2. task solving skills with the ability to think quickly on force per unit area situation. 3.Well-mannered call voice. 4.Computer experience required, including experience...If you want to draw a full essay, enounce it on our website: BestEssayCheap.com

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