ICT Strategy and Implementation: Change Management Issues A Case Study of a Public Utility Company in Malaysia

ICT Strategy and Implementation: Change Management Issues A theatrical role Study of a Public Utility confederation in Malaysia Abstract A face study was do on a prevalent utility partnership in Malaysia and this paper discussed the falsify precaution issues faced by this federation, on ways the issues were tackled and what the company can do to improve its categorisation worry initiatives. In army to understand how the salmagundi precaution initiatives were being done in the company, key people in the company were interviewed, development audit was conducted and observation was made. From the research, it was found that at that place were a lean of problem with dissemination of information and behavioral issues. This may balk the growth of the company and might ingrain its productivity. Keywords Change management, public utility company 1.Introduction This paper ordain concentrate on wobble management issues, elements of change manageme nt and also suggestions on what privation to be done in order to manage the change. Although changes imply system architecture, functionalities, and development, this paper get out only look into changes in term of software interrogation and user acceptance.

A case study was conducted on a public utility company in Malaysia in order to help the company to put its direction on ICT dodging and implementation. The study also include the case companys issues with change management when it introduced freshly systems to the users. This paper discussed the current change management trust, issues with the current practice and also gave r ecommendation on how to overcome those issue! s. 2.Change management: Definition Change management is a systematic approach to dealings with change, both from the perspective of an placement and on the individual level [1]. Change management has triplet (3) different aspects: adapting to change, controlling change, and effecting change. For an organisation, change management means defining and implementing procedures...If you want to get a full essay, order it on our website: BestEssayCheap.com

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